Appliance Repair

Get every appliance technician on time and on track

Appliance repair businesses depend on precise scheduling to hit service windows across multiple jobs a day. Locate2u gives you full visibility into your mobile technicians, optimised routes between service calls, and digital proof of every completed repair.

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Technician Scheduling

Schedule more repair jobs per day with smarter routes

Not every technician handles every appliance type. Locate2u matches repair requests to qualified technicians based on appliance category, location, and availability, then builds optimised routes that respect customer-requested service windows and estimated repair durations.

  • Appliance-type assignment matching technicians to the right jobs
  • Time-window scheduling with configurable service durations
  • Automated route optimisation between service calls
  • Emergency job insertion for urgent appliance callouts
SCHEDULE - WEDNESDAY JL Jake L. - Washing Machine 8:00 AM - 10:00 AM | 14 Maple St En Route AC Amy C. - Refrigerator Repair 10:30 AM - 12:00 PM | 8 Pine Ave Confirmed MT Mark T. - Dishwasher 1:30 PM - 3:00 PM | 22 Cedar Rd Pending
Job Completion Proof

Never dispute a completed repair again

Every appliance repair job generates a complete digital record. Technicians capture before-and-after photos, collect customer signatures, and log parts used all synced instantly to your office so billing is accurate and disputes are resolved with evidence.

  • Before-and-after photo documentation for every repair
  • Customer e-signature capture on-site at job completion
  • Parts and materials tracking per job for accurate invoicing
  • GPS-tagged records synced instantly to the office dashboard
Job #3147 - Washing Machine Completed TECHNICIAN Jake Lewis DURATION 1h 45m PARTS USED 2 items CUSTOMER SIGNATURE
Built for Appliance Repair

Everything your appliance repair business needs

Smart Dispatching

Match repair jobs to technicians based on appliance type, location, and availability to keep every service call on schedule.

Route Optimisation

Minimise drive time between service calls with routes that account for appointment windows and estimated repair durations.

Live Technician Tracking

See where every technician is in real time. Give customers accurate arrival windows and reduce no-shows and missed appointments.

Parts Tracking

Technicians log replacement parts and materials at each job from the mobile app, keeping records accurate and invoicing fast.

Customer Notifications

Automatically notify customers when a technician is on the way with a live tracking link and real-time estimated arrival time.

Performance Reports

Track first-time fix rates, average repair duration, jobs per day, and technician utilisation across your entire operation.

Frequently asked questions

Appliance repair management software helps businesses schedule technicians, optimise routes between service calls, and maintain digital records of every completed repair. Locate2u provides appliance repair businesses with automated scheduling, real-time technician tracking, and digital proof of completion including photos and customer signatures.
Route optimisation helps appliance repair businesses minimise drive time between service calls, allowing technicians to complete more jobs per day. Locate2u builds routes that account for appointment windows, service durations, and real-time traffic conditions, reducing fuel costs and increasing the number of repairs completed daily.
Yes, technicians can capture comprehensive proof of completion directly from the Locate2u mobile app, including before-and-after photos, customer e-signatures, and timestamped job notes. All records are GPS-tagged and synced instantly to the office dashboard for accurate billing and dispute resolution.
Locate2u automates multi-job scheduling by building optimised routes based on technician location, appointment windows, and estimated repair durations. You can assign jobs from the office dashboard and push updated routes to technicians in the field, making it easy to fit more service calls into every working day.
Appliance repair technicians benefit from mobile tools that show their daily job list, turn-by-turn navigation, customer contact details, and the ability to capture photos, notes, and signatures on-site. The Locate2u driver app provides all of these features in a single interface designed for field technicians.
Customer notifications reduce no-shows and customer frustration by automatically alerting clients when a technician is on the way with a real-time tracking link and estimated arrival time. Locate2u sends these notifications automatically, eliminating the need for technicians to make manual call-ahead calls and improving the overall customer experience.