Locksmith Services

Dispatch locksmiths faster and respond to every callout on time

Locksmith businesses handle urgent callouts, residential lock changes, and commercial security installations, often all on the same day. Locate2u gives your dispatch team real-time visibility and optimised routes to get the right locksmith on-site faster.

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Emergency Dispatch

Route the nearest locksmith to every job instantly

When customers are locked out, speed is everything. Locate2u gives your dispatcher a real-time map of every technician's location, making it simple to identify the nearest available locksmith and assign them to a callout in seconds with the new job pushed directly to their phone.

  • Real-time technician locations for fastest-responder dispatch
  • Emergency job insertion into existing routes without disruption
  • Job priority ranking for urgent security callouts
  • Automated driver notifications when new jobs are assigned
LOCKSMITH DISPATCH - LIVE ! URGENT - Car Lockout | 42 Crown St Nearest tech: Dave M. | 2.1 km away | ETA 6 min Dispatch DM Dave M. - Lock Change | 18 Hill Rd 10:00 AM - 11:00 AM | En route En Route LK Lisa K. - Commercial Rekey 1:00 PM | Office Centre, Bay 7 Confirmed
Job Records

Capture a complete record for every locksmith job

Whether it's an emergency callout or a scheduled security installation, every job needs a full digital record. Locate2u lets technicians document before-and-after states, collect customer signatures, and sync all records to the office instantly for billing and security compliance.

  • Before-and-after photo documentation for locks and hardware
  • Customer signature capture at job completion
  • GPS-tagged job records with arrival and departure timestamps
  • Instant job summaries synced to office for billing
Job #9204 - Emergency Lockout Completed LOCKSMITH Dave Mitchell RESPONSE TIME 8 min JOB TIME 22 min CUSTOMER SIGNATURE GPS verified | Arrived 10:12 | Departed 10:34
Built for Locksmith Businesses

Everything your locksmith operation needs

Emergency Dispatch

Instantly identify and route the nearest available locksmith to any emergency callout using real-time GPS locations.

Route Optimisation

Minimise response time for callouts and travel time between scheduled jobs with automatically optimised technician routes.

Live Technician Tracking

Real-time field visibility for every locksmith on your team, enabling faster dispatch decisions and accurate customer ETAs.

Job Completion Proof

Photos and customer signatures for every job, giving your business a complete record for billing and security compliance.

Customer Notifications

Automatically send customers a live tracking link and ETA when a locksmith is on the way, reducing wait-time anxiety.

Job History

Full digital job history per customer and address, making it easy to retrieve records for repeat clients or security audits.

Frequently asked questions

Locksmith businesses use field service management software to dispatch technicians to callouts, manage scheduled installations, track field teams in real time, and maintain digital records of every completed job. Locate2u provides locksmith businesses with emergency dispatch, optimised routing to the nearest available technician, live tracking, and digital job completion records for every callout and installation.
GPS tracking helps locksmith dispatch by giving the office real-time visibility into where every technician is, making it easy to identify and dispatch the nearest available locksmith to any emergency callout. Locate2u's live tracking enables dispatchers to respond to urgent jobs within seconds, reducing customer wait times and improving response rates.
Yes, locksmiths can capture comprehensive proof of completion directly from the Locate2u mobile app. This includes before-and-after photos of the lock or security hardware, customer e-signatures, and GPS-tagged timestamps. All records are synced instantly to the office dashboard for billing and customer records.
Locate2u allows dispatchers to insert emergency callouts into existing technician routes without disrupting other scheduled jobs. The system automatically re-optimises the route around the urgent job, so technicians can respond to emergencies quickly while still completing their other appointments in the most efficient order.
The best dispatch app for locksmiths provides real-time technician locations, the ability to assign and route jobs instantly, and digital job completion capture. Locate2u combines live GPS dispatch with optimised routing and mobile job management in a single platform, making it straightforward for locksmith businesses to manage both emergency callouts and scheduled installations.
Customer notifications improve the locksmith service experience by automatically alerting clients when a technician is on the way with a live tracking link and estimated arrival time. For customers locked out of their property, knowing exactly when help will arrive significantly reduces anxiety and improves satisfaction with the service.