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Dispatch and Delivery Planning: Shortcut to fast deliveries

Dispatch and Delivery Planning: Shortcut to fast deliveries
Dispatch and Delivery Planning: Shortcut to fast deliveries

Before my former logistics company discovered dispatch and delivery planning software, our logistics process was upside down. 

Our company handled cargo coming in from the port, loaded it onto trucks, and sent it off across the region. Some deliveries were direct to warehouses, others went straight to customers, for example, furniture retailers. 

Without the right tools, our operation took heavy strain. It wasn’t a pretty picture for the business or our customers. We couldn’t let this happen any longer. 

Then I found the perfect shortcut to our logistics problem: Dispatch and delivery planning software. 

Let’s examine how this delivery technology can help you deliver faster. 

Can dispatch and delivery planning software help me deliver fast? 

The answer here is, absolutely. 

If you take the logistics manager who plans manually and swears by his route planning skills, please, it’s time to get with the technology program. 

The route you have been using all along could be costing you fuel and customers because this may not be the best path to travel. 

Here is what the software does for your business: 

  • Route optimization: Puts you the fastest route to deliver. 
  • Real-time trackingo: Lets your customers know where their cargo is. 
  • On time delivery: Your customer gets an ETA, so they know when their cargo will arrive. 

In the words of James Altucher: “It’s much better to work smarter, not harder.” 

Let me explain. Dispatch and delivery planning software does the heavy lifting. It’s the kind of software that streamlines your delivery process so that you can focus on other things, like bringing in more business and growth. 

Why is my business losing customers over slow delivery? 

Your business, is losing money on slow delivery because: 

  • Orders arrive at the customer’s doorstep cold. 
  • Reheating the food won’t make it taste better, so customers send the order back. 
  • Customers don’t get the service they expect and decide to order from another business. 
  • Customers leave negative reviews online about service delivery and your business loses out on revenue. 

Now, let’s paint a different picture: Running your restaurant with technology. 

Let’s say it’s a Saturday afternoon. The town is busy with every sports enthusiast ordering food. Your restaurant is no different, orders are flying. 

Without dispatch and delivery planning this day could spell disaster. But you are prepared. You’ve learned that customers who return cold food means lost revenue. 

The phones are hot with orders. But you use delivery technology that sends a real-time tracking link to the customer. 

  • They can follow the path of delivery and plan their day accordingly. 
  • Instead of pure panic stations, the customer is calm and enjoys the experience with your restaurant. 
  • You get a five-star review. The crowd goes wild, you score! 

Dispatch and delivery planning software: Handle more deliveries

Manual planning takes time and will ensure you miss out on a couple of delivery loads. 

Here’s why. 

You implement delivery technology across your operation. You find that due to route optimization, your trucks are delivering with speed. 

No more longer routes, no more detours. Just straightforward fast delivery. 

You may find that because your team is now delivering faster, you can deliver more loads. 

Let’s recap: Delivery technology helps my logistics business 

If you’re reading this and still stuck on maps, please stop. 

This is why I will never use maps again, and always run my logistics operation with dispatch and delivery planning software: 

  • Route optimization: Drivers get to destinations faster. 
  • Customers receive an ETA and can follow cargo movements. 
  • Fewer delays means satisfied customers. 
  • No wasted trips: Just smooth logistics 

About the author

Sharl Els

Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.

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