October 2026

October 2026 Product Update

October so far brings more control over pricing and invoices, labels addressed to the right person, and Okta sign in.

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Pricing and invoicing

Discount one rate without touching the rest

You can now apply a percentage discount to the hourly, distance, item, weight, volume, drop or wait rate individually, in the App Portal and Team Portal. Discount one rate for a customer without changing their other rates or building a new rate card. Fuel levies are now applied in the correct order alongside these adjustments.

Bill by the hour without showing times

A new Hourly, No Times customer invoice template bills hourly without the start and finish columns, for customers who do not need to see the times.

See every stop behind a run charge

Customer invoice spreadsheets now list each stop under a run level charge, the same way trip level charges already do, so customers can see what each run charge covers.

Rate rules on custom fields now price correctly

Rate rules with conditions based on custom fields now price as written.

Breaks only for drivers who have them

Trips created without a driver no longer take on the team owner's break schedule, so breaks only appear for drivers who have one set up.

In the office

Labels show the recipient's name

Shipment labels now print the contact name for the stop instead of the customer or company name.

Your sort order holds

The Process Charges Trips grid now keeps your sort on multiple columns for the session, so you do not have to re-sort it.

Dispatch matches the booking

Dispatch now shows the same collection date and service as the customer's booking.

Drivers see the service name

Stops in the driver app now show the service name rather than the item text.

Trip preview stays in the Team Portal

The trip preview icon on the trips list now opens trip details inside the Team Portal instead of linking out to the App Portal.

Job alerts match their priority

Job assignment and offer notifications on the driver app now use a sound and notification channel set by the job's priority, so an urgent job does not sound like a routine one.

Custom actions run for on demand bookings

Custom actions now trigger for on demand bookings, and run as the assigned driver, or the user who made the change if no driver is assigned.

Smaller things that stop getting in the way

The Trips screen region filter now holds after a live update, scheduled trips take on the driver's region when a driver is assigned, and deleting a team region now completes instead of timing out.

Enterprise sign in

Sign in with Okta

Enterprise Single Sign On now supports SAML 2.0, so organisations using Okta can connect, alongside Microsoft Entra ID.

Connected systems

Update a driver's member code from your own system

A new API endpoint lets you update a team member's member code without logging in to Locate2u.

Customer region in the API

The customers endpoints now return each customer's team region.

Legacy app

Manual texts go to the right stop

On the legacy iOS app, a manual customer SMS now always goes to the stop the driver is working on.

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