New Parcel Pending by Quadient smart lockers has been installed in Hadleigh and Framlingham, Suffolk in the UK. The East of England Co-op, independent of the Co-operative Group and operating in Norfolk, Essex, and Cambridgeshire, has a history spanning over 150 years.
These smart lockers are part of the retailer’s plans to expand in-store services, with more lockers coming to Norfolk and Essex soon. They will join other popular parcel services like Evri, DPD, In-Post, and Amazon lockers.
Picking up parcels while shopping
Parcel Pending by Quadient is a network of smart parcel lockers used by major carriers like Royal Mail, DPD, Evri, and UPS. Visitors to East of England Co-op stores can conveniently pick up their securely stored parcels. The lockers also have a built-in label printer, making it easy for people to drop off returned items.
East of England Co-op COO Andy Rigby, says this new partnership will make shopping even more convenient. “People’s lives are busier than ever, and I know our communities will benefit from being able to pick up their parcels while they pick up other essentials,” says Rigby.
ALSO READ: DPD UK triumphs in parcel delivery poll
Quadient’s parcel locker solution
Quadient has partnered with a number of organizations in recent months.
In July, the business teamed up with Punch Pubs, a leading pub company in the UK. This collaboration sees Quadient’s Parcel Pending locker network deployed across 1,261 Punch Pubs locations.
Benefits of parcel lockers
In a fast-paced world, customers want convenience while still feeling they get value for money. Here are five benefits parcel lockers offer customers who are on the go.
- Convenience: Provides the public with secure and accessible location for parcel deliveries and pickups, available 24/7.
- Security: Lockers reduce the risk of theft and damage since packages are stored in a secure, locked compartment.
- Efficiency: They streamline the delivery process and can help reduce the number of missed deliveries and the need for multiple delivery attempts.
- Flexibility: Customers can pick up their packages at a time that suits them, without needing to be home to receive deliveries.
- Cost savings: They can lower delivery costs by minimizing the distance and time required for delivery drivers.
Photo Credit: Quadient
Share this article
About the author
Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.
