Paper proof-of-delivery slips are fragile. Ask anyone in dispatch, and they’ll tell you horror stories about it. That’s where digital proof of delivery comes into
Ever waited all day for a parcel, only for it to show up at 8pm, or worse, not at all? It still happens a lot,
Logistics costs are rarely as simple as fuel, drivers, and trucks. This is where a transport management system (TMS) proves its worth. Hidden costs creep
With delivery volumes climbing and budgets under pressure, static routes and manual planning just don’t cut it anymore. That’s where AI route optimization comes in.
Ever wonder if fleet management software is actually worth the money? On the surface, it might look like another subscription fee on the books. Something
Delivery fails happen. A package gets lost. A sofa arrives damaged. Or worse, it never arrives at all. It’s not ideal, but delivery isn’t completely
Think about how much last-mile delivery has changed in just the last decade. What used to be an afterthought is now a make-or-break for customer
When Australian consumers were asked about their delivery priorities, the answer was loud and clear: reliability beats everything. Most businesses assume customers only care about
We’ve come a long way from the early days of e-commerce. For many customers, however, online shopping still doesn’t hit the same as walking into
You might think your brand lives in your logo, website, or ads, and not in delivery management software. But customers judge your brand by something
You’ve got deliveries to make. Customers to keep happy. And a business to run. That’s why your proof of delivery (POD) system should pull its
If your support team is drowning in “Where’s my order?” calls, you are most definitely not alone. Thankfully, there is an easy answer to this
Did you know reliability beats speed? Customers seem to think so! We all know speed gets the spotlight when it comes to deliveries. But when
What do customers actually care about when it comes to delivery? We wanted to find out, so we ran a poll to ask what they
Manual dispatch might seem manageable when you’re only dealing with a few drivers and a light workload. But as your business grows, it gets messy,
