“Your order is ready!” reads a push notification sent to millions of Starbucks customers on their smartphones this week, as it suffered a technical glitch. Many customers who didn’t place any orders online, were notified that their preferred drink was available for pick-up, although no money was deducted. Starbucks confirmed

Last-mile robot delivery can improve the accuracy of customer service, but what will this mean for the smaller players in the delivery space? Pedestrians will be sharing sidewalks with robots, delivering food to doorsteps by 2026, as Serve Robotics has teamed up with Uber Eats as a last-mile delivery option. The