Cheryl Kahla

Customer Experience

Missed packages, unhappy customers? How to avoid holiday delivery chaos

It’s the same problem year in and year out: Your cart is full, your credit card is ready, and excitement mounts, but then delivery delays

December 11, 2024

Waymo uses AI and machine learning to create safer, smarter self-driving cars. Here’s how their tech is reshaping the future of driving.

Technology

Autonomous vehicles: How Waymo powers self-driving cars

Self-driving cars are no longer just a sci-fi fantasy. Waymo, a leader in autonomous vehicles, is making roads safer and smarter by using artificial intelligence

December 10, 2024

Customer Experience

Customer experience will make or break brands in 2025 – Here’s why

Customer experience (CX) hit an all-time low in 2024. In 2025, how brands choose to refine CX will make or brand businesses. But don’t despair.

December 10, 2024

Technology

Flexport uses AI for faster shipping, lower costs, and the end of paperwork

Imagine a world where shipping is faster, cheaper, and smarter. That’s the future Flexport claims to be building with generative artificial intelligence (AI). Ryan Petersen

December 9, 2024

Business

TikTok Shop’s $50 billion goal: How it’s pulling sellers from Amazon

A social shopping showdown is brewing between Tiktok Shop and Amazon. TikTok is reportedly recruiting Amazon sellers, even as a US ban looms over ByteDance.

December 9, 2024

Delivery Management

24 Ways Proof of Delivery Enhances Fleet Management

Efficient fleet management is the backbone of businesses that handle deliveries, transportation, or on-site services. This is where Proof of Delivery (PoD) systems step in,

December 8, 2024

Delivery Management

How Proof of Delivery Can Save Your Business: 3 Case Studies

Proof of Delivery (PoD) has become an indispensable tool for modern businesses. This is especially true in industries where timely and accurate deliveries are the

December 7, 2024

Start Up

One-hour delivery from space? This startup raised $44m to make it happen

Imagine this: a natural disaster strikes, leaving communities in dire need of medical supplies. Instead of waiting days for delivery, a spacecraft releases a delivery

December 4, 2024

GPS Tracking

23 Real-time tracking challenges businesses face, and solutions

Real-time tracking is a big deal for businesses managing deliveries, fleets, and assets. However, it comes with its fair share of challenges. From technical glitches

December 2, 2024

Delivery Management

26 Most Common Mistakes Companies Make with Proof of Delivery (PoD)

Proof of delivery (PoD) systems are essential for ensuring accountability and customer satisfaction in delivery operations. However, many businesses unintentionally undermine the benefits of PoD

December 1, 2024

36 Reasons Why Proof of Delivery Is Essential for Small Businesses

Delivery Management

36 Reasons Why Proof of Delivery (PoD) Is Essential for Small Businesses

For small businesses, staying competitive often means embracing tools that improve efficiency and customer satisfaction. Proof of Delivery (PoD) is one of those tools. It

December 1, 2024

Route Planning

Route optimization software explained

Imagine running a business with daily deliveries spread across different locations. This would be a nightmare scenario without route optimization software. Because without the right

November 30, 2024

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Cheryl Kahla

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