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When Australian consumers were asked about their delivery priorities, the answer was loud and clear: reliability beats everything. Most businesses assume customers only care about fast or cheap delivery. Actually, new data collected contradicts this statement. What really matters is
It’s a Saturday night, and your restaurant is packed. Orders are flying out the door, drivers are racing to get hot meals to customers, and then—boom! Your last mile delivery
Party City is partnering with Instacart to bring same-day deliveries to the entertainment business. Some people plan a party for months ahead, while others are more last-minute scramblers. That’s why
Brick Meets Click has found that more people in the US are using eGrocery shopping despite the evolving cost pressures. In the analytics firm’s latest survey, it found that the
Getting the product to the customer’s door is no longer the end of the line—it’s just the beginning of a loyal customer relationship. Last mile delivery, including the crucial final
Last mile delivery – the final step in the supply chain journey – has become a critical battleground for retailers and ecommerce businesses. As consumer expectations for quick and sustainable
Capturing a signature and a name, that’s it. That’s what most people think Proof of Delivery (PoD) is all about. However, it goes much deeper if you understand what the
Take a moment to look around at the logistics industry. Whether you’re a delivery company shuttling parcels across the city, a restaurant bringing a customer’s favorite meal straight to their
Route optimization is more than just finding the shortest path to your delivery drop-off. It’s about finding the most cost-effective route, considering the locations of the different stops scheduled and
DHL Express has partnered with TOSHI, a company known for turning last-mile deliveries into a premium service. This partnership allows DHL Express to offer more flexible delivery options, giving shoppers
In a world where 2.71 billion people shop online globally, fast and reliable last mile delivery can make all the difference. The last step of the delivery process is usually
A new report on last-mile delivery tracking highlights that customers expect high parcel visibility as it impacts their daily planning. Bettermile and Triangle Management Services surveyed over 1,300 US consumers.Â
Uber Eats is expanding its robot delivery plan to Los Angeles, partnering with Coco. The sidewalk-roaming delivery robot specialist is roaming the streets of LA, delivering food to customers who
There’s a new benchmark for delivery times in the bulky-item category, with DoorDash challenging the traditional logistic models. Mattress Firm is now working with DoorDash, offering customers on-demand two-hour delivery
Last-mile delivery provider Veho is growing its reach by expanding its services in Detroit and Columbus. The company revealed this move will allow it to provide an industry-leading customer experience
Retailers in the Midwest are about to become more empowered. This is thanks to US-based last-mile specialists OnTrac expanding its e-commerce delivery network into the Midwest, beyond Chicagoland and Illinois.Â
