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Customers don’t usually leave because your product is bad. They leave because something small but frustrating broke their trust. Delivery is often where that break happens. Steve Orenstein puts it bluntly in his book Delivery: “Even if a customer loves
Manual route planning might feel like you are saving money at first, but there are hidden costs. You might as well use the funds to automate the process and save
Every delivery business hits the same wall. You’ve got the orders, you’ve got the drivers, but the routes don’t add up. Too many kilometres wasted. Too much fuel burned. Customers
Ever waited all day for a parcel, only for it to show up at 8pm, or worse, not at all? It still happens a lot, and customers are done with
With delivery volumes climbing and budgets under pressure, static routes and manual planning just don’t cut it anymore. That’s where AI route optimization comes in. AI route optimization uses real-time
Last-mile delivery is where your brand promise either earns or erodes trust. If the final mile delivery erodes trust, you pay for it twice: once in refunds and again in
We’ve come a long way from the early days of e-commerce. For many customers, however, online shopping still doesn’t hit the same as walking into a store. Delivery management software
If your support team is drowning in “Where’s my order?” calls, you are most definitely not alone. Thankfully, there is an easy answer to this problem: route optimization and real-time
Did you know reliability beats speed? Customers seem to think so! We all know speed gets the spotlight when it comes to deliveries. But when Locate2u ran a poll asking
Manual dispatch might seem manageable when you’re only dealing with a few drivers and a light workload. But as your business grows, it gets messy, especially if you’re not using
Running a delivery business isn’t as simple as just getting a driver on the road. There are always problems popping up: missed deliveries, late arrivals, confused drivers, unhappy customers, you
As anyone in the industry will tell you, timing is everything when it comes to grocery and food delivery. And without route optimization, it’s practically impossible. Why? Because instead of
If your drivers are frustrated or always calling in for help, there’s a good chance your current delivery app or driver app isn’t working for them. A poor driver app
Efficient route optimization and planning are crucial for logistics and delivery businesses, especially as they strive to meet increasing customer demands. This is where advanced route planning software becomes essential.
Holiday sales. Back-to-school promos. Black Friday chaos. You know the drill: when peak season hits, your delivery process goes from “busy” to full-blown survival mode. Especially if you don’t use route
You invested in route optimization software. The sales demo made it look seamless. So why are drivers are still late, and support is swamped with “where is my order” calls?
