Your delivery driver ratings suddenly drop, and you can’t figure out why. Is there a broken communication link? Are your drivers disgruntled? Maybe they are simply forgetting to be professional because they are new. Asking your customers the right questions will help you understand why the driver ratings are suddenly
Delivery driver ratings are often the ultimate measure of how much customers enjoy their experience with your business and whether they will be coming back. Delivering packages requires speed, order accuracy, and professionalism. It’s all about creating that perfect experience for your customers. Using delivery driver ratings to implement strategies
DX Group has acquired Express Freight, a Northern Ireland logistics company specializing in pallet, parcel, and general freight deliveries. The delivery solutions provider DX Group provides delivery solutions, which include parcel freight, courier, and logistics services. Its services are available in the UK and Ireland. The business operates through two
In its latest release, Uber Freight highlights that as holiday shipping surges, freight fraud has become a top concern across the industry. While companies battle various forms of fraud year-round, strategic and straightforward theft is especially rampant in the current market. Why does this matter? The holiday season sees a
