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By the time a delivery complaint reaches your desk, the damage is already done. Without delivery feedback looping back into operations, nothing really gets fixed. Every missed delivery, late arrival, or frustrated customer creates operational drag. The data explains exactly
It makes sense. More driver profiles (although it’s fake) means more business. But it’s unethical and creates safety risks. Australia’s new Fair Work Legislation Amendment Bill introduced to parliament might
Many things pair well with a big slice of greasy pizza. But one thing that didn’t go off that well, was the delivery fee added to Australian customers’ bill. “In
Travel advisories urged people to stay indoors and postpone plans to be on the road or on a plane while Hurricane Hilary causes havoc in California on Monday. The tropical
A woman was cursed by a delivery worker after she gave a $5 tip on a $20 order. The DoorDash delivery driver was allegedly fired. The US tipping culture has
Concerns over a looming recession have been brewing for years now, soon after the crippling effect of COVID-19 that gripped economies across the world. Bloomberg is reporting that the investment
