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When Australian consumers were asked about their delivery priorities, the answer was loud and clear: reliability beats everything. Most businesses assume customers only care about fast or cheap delivery. Actually, new data collected contradicts this statement. What really matters is
Pizza lovers, think personalized orders and faster deliveries. This is on the menu for the collaboration between Microsoft and Domino’s pizza, which will start piloting in stores by next year.
“Welcome, may I take your order please?” This is a phrase many fast-food fans are all too familiar with. This automated voice will soon make way for more AI voice
YouTube sensation Jimmy Donaldson, or MrBeast as he’s known to his 172 million subscribers, is heading to court claiming his food delivery partner is producing low quality items. MrBeast holds
“Your order is ready!” reads a push notification sent to millions of Starbucks customers on their smartphones this week, as it suffered a technical glitch. Many customers who didn’t place
Last-mile robot delivery can improve the accuracy of customer service, but what will this mean for the smaller players in the delivery space? Pedestrians will be sharing sidewalks with robots, delivering
