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DHL upgrades will be ready for peak season

DHL upgrades will be ready for peak season

September 19, 2024

Singapore Post attempts to combat packaging waste

Singapore Post attempts to combat packaging waste

August 30, 2024

Technology’s role in sustainable grocery shopping

Technology’s role in sustainable grocery shopping

August 22, 2024

Sustainable grocery shopping: How to reduce food waste

Sustainable grocery shopping: How to reduce food waste

August 20, 2024

E-commerce packaging: Industry specialists partner for sustainable solution

Industry specialists partner for sustainable packaging

August 5, 2024

How to create sustainable packages for your products

How to create sustainable packages for your products

July 15, 2024

New paper-based liquor bottle marks milestone for sustainable packaging

New paper-based liquor bottle marks milestone for sustainable packaging

May 28, 2024

Japan uses vacant space on trains for faster bulk same-day delivery

Japan uses vacant space on trains for faster bulk same-day delivery

May 27, 2024

EU adopts groundbreaking packaging rules to reduce waste

EU adopts groundbreaking packaging rules to reduce waste

April 27, 2024

Small orders, big impact: Uber Eats introduces an extra charge Uber Eats has introduced a new minimum amount that can be spent for its grocery delivery services, or else customers must pay a fee. Customers spending less than $10 on groceries will be hit with a nearly $3 charge. This is on top of the delivery and service fees customers must already pay. A small order leads to disproportionately higher delivery costs. It has the potential to impact your business’s overall profitability. Let’s think of the packaging, transportation, and handling costs. It all adds up. What do you do as an online business when a customer’s order is not worth the expenses? Restaurant owners can breathe a sigh of relief as they won’t be affected by the additional fee. Customers who order food deliveries from restaurants below the threshold won’t be punished. However, if they order from supermarkets and bottle stores, extra costs will be involved. Uber Eats spokesperson says most customers already spend more than the minimum threshold. “It’s not a change we anticipate will be felt by many, but it will allow us to operate a more efficient platform.” Strategy for small businesses Is your small business startup facing the same dilemma when customers order below the point where the order is making business sense? Here are some strategies to think about: Increased operational costs: Small orders can lead to disproportionately higher delivery costs. Reduced profit margins: Additional costs that come with delivering small orders can squeeze the profit margins. Operational inefficiency: It may not be as efficient as larger orders, which could result in complex and slow overall order fulfillment. Strain on logistics: Small orders strain logistics ‘operations’, especially when you rely on third-party delivery services. It can lead to delays and dissatisfaction. What if you don’t want to impose an additional fee on small orders? Here are some ideas: Bundled offerings or package deals: This will encourage customers to buy more orders than purchasing a single item. It also reduces the delivery costs per item. Loyalty programs for larger orders: This will reward customers for larger orders. It can be exclusive offers, reward points, or discounts. Open communication: Take your customers into your confidence and explain how it impacts the overall output of the business. Educate your customers on the savings they can make if they order more items. Consider self-pickup options: To reduce the impact on logistics and delivery costs, consider pick-up points to reduce extra expenses.

Appetite for innovation soars with DoorDash, Uber Eats, and Deliveroo

January 8, 2024

Undamaged parcels: FedEx tests the durability of packaging

Undamaged parcels: FedEx tests the durability of packaging

December 11, 2023

Amazon thinks out of the box, removes packaging

Amazon thinks out of the box, removes packaging

August 18, 2023