Pre-used car dealership pioneers same-day delivery

Carvana, an online second-hand car dealership, has now added same-day delivery to their offerings, making the process even more seamless. It’s been described by customers as an easy-to-use process, taking the headache out of the painful task of finding a new car. In a world where everyone is after instant gratification, it’s hard to believe […]

SMEs make tough calls to keep customers happy

It’s not easy to start a new business in this current economic uncertainty. Dropping the ball… (or should I say parcel) can also cause far reaching reputational damage. According to Internet Retailing 90% of e-commerce start-ups end in failure within the first four months. Customer service, time and costs are the three most important trackers […]

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