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By the time a delivery complaint reaches your desk, the damage is already done. Without delivery feedback looping back into operations, nothing really gets fixed. Every missed delivery, late arrival, or frustrated customer creates operational drag. The data explains exactly
Reverse logistics is the key to keeping everything flowing smoothly in the opposite direction—from the customer to the business. Whether handling product returns, repairs, or recycling, reverse logistics is all
FedEx Corporation (NYSE: FDX) has announced a strategic partnership and investment in Nimble, a company specializing in artificial intelligent (AI) robotics and autonomous e-commerce fulfillment. This alliance aims to scale
Walmart is expanding its logistics and fulfillment services to third-party sellers, enabling them to fulfill orders from platforms beyond its own marketplace. This announcement was made recently at the Let’s
JD.com is launching three new shipping services to benefit US, Japan, and Singapore customers, including cutting shipping costs. The company hopes the new offerings, Air Express, Air Standard, and Sea
Singapore Post is tackling e-commerce package waste, an issue that has plagued the industry for years. To address the alarming rate of waste created by online shopping, it’s partnering with
Is it safe to shop online on TikTok? That’s a fair question. You don’t want to form part of the statistics showing that 1.8 million people experience card fraud or
Mobile internet access has hit a record high of 5.45 billion users worldwide. It amounts to 67% of the global population, according to Statista. A massive 63.7% of those who
YouTube is flexing its muscles and announcing an extension of its partnership with Shopify. This will see a massive expansion in the number of brands creators can tag in their
Millennials between the ages of 28 and 43 are the most keen on online sports shopping, accounting for 45% of all purchases made through e-commerce. A 2024 Global Sports Goods
Amazon’s drone project in Texas has hit a snag, with the community complaining about noise pollution. CNBC interviewed residents of College Station, Texas. One person compared the noise to a
E-commerce growth continues to experience pre-COVID pandemic levels. The latest data from the US Census Bureau shows that e-commerce sales for the second quarter of this year reached $291.6 billion
As a business owner, you know the rush of the peak season can be both exciting and overwhelming. The flood of orders during the high season is great for business,
As online shopping continues to boom, a concerning trend about online returns is emerging in the shadows of the convenience it provides. Nearly half of items returned are never resold.Â
Evri, Royal Mail, and Yodel have placed the UK delivery sector in the spotlight for its financial struggles, leadership shake-ups, and innovations. These companies are now navigating a landscape full
In today’s modern digital world, ecommerce logistics has become the backbone of online retail. If you’re an online retailer or run an ecommerce business, mastering this important aspect is essential
