Parcel mishandling: Australia Post investigates viral video

Australia Post’s workers are in the spotlight after a viral video allegedly shows AusPost workers throwing parcels into a delivery van.  The postal service has investigated the allegations and footage shared on TikTok.  The footage taken in the Sydney distribution center shows how at least two people hurled parcels at a delivery van. It’s not […]

E-commerce platform founder makes $14 billion in a year

The founder of PDD Holdings, of which fast fashion e-commerce platforms Temu and Pinduoduo form part, has increased his wealth by nearly $14 billion in a single year. Colin Huang stepped down as CEO in 2020, five years after being at the helm of the fastest-growing cheap e-commerce platform.  The reason: Global inflation, economic crunch, […]

Where to find customers: New DoorDash study 

In an era of on-demand services, it’s tricky for businesses to figure out where customers are and where they shop. Online food ordering platform Doordash has noticed a change in consumer behavior when it comes to shopping for groceries, household items, and personal care.  “On-demand digital commerce is growing exponentially. Consumer shopping habits and expectations […]

Driving fleet efficiency with IoT

IoT plays a transformative role in refining fleet management procurement for superior operational efficiency and cost-effectiveness.

How generative AI modernizes freight

AI-powered insights are spearheading the modernization of the freight industry, ensuring efficiency and foresight in logistics operations. 

UPS to acquire reverse logistics firm Happy Returns

Logistics giant UPS announced it will acquire software and reverse logistics company Happy Returns.  Los Angeles-based Happy Returns provides no-box, no-label returns to merchants and customers. Its network consists of over 10,000 box-free return locations in the US.  Easy returns for customers  Happy Returns was founded by David Sobie and Mark Geller in July 2015. […]

Popular seasonal hiring trends this peak season

Businesses and workers feel the crunch this peak season. With more workload expected to top the to-do lists for your business, it’s hard to keep up with the influx of orders and only so many hands to help.  Andrew Challenger is a workplace and labor expert at Challenger, Gray & Christmas Inc. He says businesses […]

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