It can be a difficult, time-consuming process to schedule deliveries for your entire fleet every day. Organising routes isn’t always easy, and it can be hard to give each driver a route that is efficient and productive, while also making sure your customers’ needs are met.
Whether you’re a courier business, repair and maintenance provider, removalist, florist, wholesaler or eCommerce store, planning routes so that they are efficient and effective should be quick and easy.
Fortunately, Locate2u can be that simple solution to help your business. Here are just 4 of the many ways that Locate2u can help your business.
4 Ways Locate2u Can Help Your Business
1. Organising Routes Should Be Quick And Easy
Planning delivery routes can be hard. It gets even harder when you have products with specific requirements, like refrigeration or heavy objects that can only be carried on a specific truck. Add to that desired arrival times and same day delivery, and it gets even more complicated.
Locate2u takes the puzzle out of route planning. We make it easy for your business to group jobs by location, delivery requirements, requested arrival time or whatever specific skills or requirements each job needs. This helps cut down time spent organising deliveries and makes sure your team is working as efficiently as possible.
2. Reduce Wasted Labour Costs And Increase Job Capacity
Route planning is often done late at night, or it is given to an office staff member to complete. An inefficient route means drivers will spend more time and fuel between each job, while struggling to complete less deliveries than they’re capable of.
Every extra driver needed, and every extra hour it takes to plan and the workload caused by inefficient routes costs your business money.
Locate2u makes scheduling easy. We help cut back the time it takes to route all the jobs, turning hours of late-night work into minutes of dispatching, and allowing office staff to complete more productive tasks. Locate2u also routes jobs along the most efficient journey, reducing time on road per delivery and allowing each driver to complete more jobs each day.
3. Increasing Customer Satisfaction
Customers have dealt with delivery windows that are days wide for too long.
When a customer asks for an ETA, it’s difficult to give them an honest answer without calling your drivers and seeing where they are. This can lead to frustrated customers, who are less willing to recommend your product purely because of their delivery experience.
Locate2u helps businesses and customers have a fully transparent view of their delivery. Accurate ETAs that update as the product is enroute means ETAs start at a range of hours, not days.
Locate2u also provides a clear proof of delivery where photos and signatures from the driver can be required so the customer and business can see that it has been delivered and who delivered it. This puts all your signed delivery dockets in one place which saves chasing up drivers for details if there’s a dispute.
This visibility, accuracy, and reliability puts the customer at ease and they are more likely to be satisfied with their delivery experience.
We understand that your business is your business. It’s unique.
On top of that, it can be confusing when customers are getting delivery updates from a company they don’t know.
That’s why Locate2u’s solution is customisable. It can link into your website, integrate with many APIs, and add a custom phone number to make the experience as simple as possible for you and your customers.
You can also add in your logo, weblinks and company contact details to the ETA messages so it’s clear that all updates and information about their delivery come from you.
No Matter How Big Your Business Is, Locate2u Can Help
An effective route optimisation tool like Locate2u helps businesses improve their route planning process, so office staff can spend more time doing work that matters, and drivers can complete more jobs while spending less time on the road which can reduce costs for the business.
It can also provide customers with up to date delivery information, so they know when they can realistically expect their product, giving them a much smoother, more enjoyable delivery experience.