Tis nearly the season to be jolly and this year we can expect the biggest ecommerce boom to date. With Black Friday and Christmas nearing, some reports have determined ecommerce will make up over half of the $11 billion spent on Christmas gifts in Australia.
This means it’s likely going to be a very busy time for couriers. This year in particular, as we’ve seen a large number of new people shop online for the first time.
Living through lockdowns has changed the landscape and introduced new customers to online shopping. For your business it’s going to be important that you’re on top of delivery performance. Our recent research tells us that 70% of consumers say they would order online more if they knew it would arrive on the same day. The expectations of delivery are higher than ever before.
This Christmas it’s likely your traditional couriers are going to have significant delays, misplaced or lost parcels and customers not being given the service they deserve. Luckily, we are here to help!
We recently spoke to the Today Show on how you can better prepare your business for the Christmas season.
How You Can Prepare
Knowing the cut off dates where deliveries can be made is a great way to avoid your customers going without their order. Here below are some of the delivery cut off dates.
|Zoom2u||Aus Post||Aramex||Couriers Please||Sendle|
|24th Dec||20th Dec||21st Dec||21st Dec||13th Dec|
We’ll be delivering right up to Christmas, so we’ll have you covered.
Other things to keep in mind:
Plan earlyEvery courier in the country is going to be busy during December. So if you have a large amount of deliveries to your staff or customers. Reach out to us here and let’s get planning.
Delivery RunsIf you are delivering 20+ deliveries at once, speak to us about using our delivery run feature to optimise your deliveries.
Use Your Own TeamIf you are thinking about using your team to do deliveries over Christmas, use Locate2u to assist with working out the most efficient route. Saving you hours of time and Money.
Looking for more details, you can prepare for a smooth Christmas with this free report.
And finally, it’s been a stressful year with lockdowns so we hope you get to take a well deserved break and time to recharge. Ready for a better 2022!