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By the time a delivery complaint reaches your desk, the damage is already done. Without delivery feedback looping back into operations, nothing really gets fixed. Every missed delivery, late arrival, or frustrated customer creates operational drag. The data explains exactly
DoorDash, a prominent local commerce platform, has announced its latest collaboration with Lowe’s. This can revolutionize the home improvement sector by providing on-demand delivery services from over 1,700 stores across
We see shopping, in general, changing rapidly – from autonomous mobile robots to groceries being sent directly to a customer’s door with a drone and retail companies are thinking out
Supply chain management company Blue Yonder has released its third annual sustainability survey. It gathered insights from U.S. consumers on eco-friendly shopping behaviors, the trustworthiness of green brands, and the
Retail company Target has announced the rollout of express self-checkout lanes for fast service. The company emphasizes: “Checking out is one of the most important moments of the Target run,
How Shein and Temu are transforming the Australian landscape, challenging local retailers to innovate or face obsolescence.
Despite the cost of living Australians are grappling with, a new survey predicts families will spend $400 million more on Easter food and chocolates this year. This is a time
Exploring how generational and geographical divides impact trust in social commerce, and how it shapes the future of online shopping.
Merchants are replenishing items rather than stockpiling inventory, The Wall Street Journal reports. Just-in-time inventory (JIT) management is back. The report reveals that companies were stockpiling during the pandemic, where
As one of the world’s largest retailers, Walmart has unveiled how technology shapes a new type of commerce. This type of commerce is focused on customers, frictionless, and interconnected services.
Here’s how Augmented Reality (AR) is transforming ecommerce, offering innovative solutions from virtual try-ons to interactive user guides.
Reflecting on Black Friday 2023 with a record high in online sales, revealing shifts in consumer spending and retail strategies.
Explore Google’s Holiday 100: A treasure trove of 2023’s top gift ideas based on trending searches, offering a stress-free shopping experience.Â
Retailer giant Amazon has made a U-turn around its packaging strategy. From now on, any packaging material used to deliver a customer’s product will be 100% recyclable. More than half
“E-commerce has been in very turbulent situations lately. It hasn’t been easy in cross-border [trade]. It’s a very interesting moment with all the new legislation with Brexit, the pandemic, and
It’s a race for speedy last-mile delivery in the retail space this month. Walmart plans to have seven new automated market fulfillment centers up and running by Thanksgiving. It’s also
