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Truck drivers: How to use a driver app to deliver faster

Truck drivers: How to use a driver app to deliver faster
Truck drivers: How to use a driver app to deliver faster
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As a logistics manager I used to manage truck drivers hauling container loads to a bustling port. I think everyone that owns a vehicle fleet dislikes traffic. You need a driver app integrated with a coach manager system to overcome this.

Truck drivers, does this sound familiar: Your stress levels hit the roof when customers call for updates.

In my logistics experience, I often wished I had a delivery technology tool that could solve my planning problems. I would also put myself in the driver’s shoes – feeling their pressure about incorrect warehouse addresses.

Frustrated drivers cannot carry out delivery schedules if they don’t have the right tools. 

Here’s how this driver app can reshape the operations for your truck drivers.

A truck driver needs a driver app for real-time tracking 

As a truck driver, you don’t have to be stuck on the phone – you need to focus on the road and ensure cargo is delivered in one piece, right?

When I managed a fleet of trucks, I cannot tell you how many times a driver would call me to say, “The customer is raving mad because they don’t know where I am.”

With a real-time tracking feature and accurate GPS location, the cargo is always under the watchful eye of the customer. He can see exactly where the truck driver is – what a relief!

Your logistics road map: Real-time tracking ensures everyone is informed about the cargo’s movements.

Route optimization: Get cargo to a delivery address fast

Many drivers want to take a route they know – but it’s not necessarily the fastest road to travel.

I once had a driver pull a cargo load past a beach road because he “needed fresh air.” This resulted in our company almost missing a shipping deadline.

Route optimization can fix an issue like this.

This feature helps drivers avoid traffic, reduce fuel consumption, and meet delivery deadlines with ease, while travelling the best route.

Your logistics road map: Smarter routes mean smoother deliveries.

Driver app: Gives you instant bookings and upcoming bookings

I wish technology had been as advanced as it is now when I was a logistics manager. The time I spent on route planning was endless – I felt like I was on a never-ending highway to nowhere.

With a driver app, your logistics company can send bookings and assignments directly to drivers’ smartphones. The app’s coach manager integration ensures seamless communication between drivers and the traffic office, enabling real-time updates on bookings and assignments.

Your logistics road map: Instant communication equals instant results.

Let’s recap: Why truck drivers need a driver app in logistics 

As a former logistics operations manager, I know this: 

  • Customers want to know exactly where their cargo is. 
  • If my entire logistics team is aware of where trucks are they can keep customers informed. 
  • If my driver can communicate with a customer – even better. 

I take some advice here from delivery expert and CEO of Locate2u, Steve Orenstein: “The delivery drivers should be able to communicate with your customers if needed, and vice versa.”

About the author

Sharl Els

Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.

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