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5 Tips for Making the Most Out of Delivery Management Software

Locate2u delivery management software
Locate2u delivery management software

Delivery management software can be a beneficial tool for businesses that depend on shipping products to customers. However, just like with any piece of software, how it is used will determine how effective it is. Here’s 5 tips for making the most out of delivery management software.

Your shipping procedures may be streamlined, your productivity can rise, and your customers can be informed with the help of the right delivery management software.

Delivery management software features
Delivery management software features

5 Tips for Making the Most Out of Delivery Management Software

Use automated tracking

Many delivery management softwares have automated tracking features. These can let you track customer data, keep track of your packages’ whereabouts at all times and respond quickly to any issues that may arise while they are traveling. 

In order to make data-driven decisions, automated tracking can help you identify patterns and trends in your shipping operations. If you notice that a particular carrier frequently delivers deliveries late, you can take steps to address the issue, such as switching to a different carrier or changing your delivery schedule.

Integrate with other systems 

Look for delivery management software that can communicate with any other systems you may be using, such as accounting or customer relationship management (CRM) systems. By doing this, you might boost productivity and improve the efficiency of your company’s operations. 

For instance, if your accounting software and delivery management software can communicate, you can automatically generate and send clients shipping-related invoices. You can save time and reduce the likelihood of errors by doing this.

Take advantage of reporting and analytics 

Numerous reporting and analytics features are frequently included in delivery management software. Use them to keep an eye on crucial indicators like delivery time, parcel loss, and customer satisfaction. 

You can identify areas where you can improve by making decisions that are motivated by data. For instance, if you find that delivery times are typically longer than expected, you might investigate the situation and make improvements.

Use mobile capabilities

With delivery management sys, you can track and alter delivery information from a smartphone, allowing you to maintain responsiveness when traveling. 

You can also monitor a delivery’s status, reschedule a booking or update a customer on the whereabouts of their delivery. Using a delivery app also enables delivery agents to gain access to important information and keep in communication with team members in the office.

Communicate with customers 

Software for delivery management systems might assist you in informing your consumers about their orders. Use the software to automatically notify customers of deliveries and to give tracking updates. 

You can enhance customer satisfaction and trust by doing this. For instance, a customer is less likely to become frustrated if they know exactly when their delivery will be delivered. Additionally, effective communication can help you deal with any problems that surface during transit right away.

Use return management 

For e-commerce businesses, return management is equally as important as the delivery process. Customers may want to return a product for a variety of reasons, and a simple return process can help to increase customer satisfaction.

To manage customer returns, including tracking the return package and updating the customer on the return’s status, delivery management software can be utilized. 

By implementing a successful return management system, businesses can reduce the risk of missing products and ensure that customers receive their refunds or swaps as soon as possible.

The Benefits of Route Planning
The Benefits of Route Planning


An efficient delivery management solution can be a useful tool for businesses that rely on shipping products to customers. Using the tips in this article can help improve your delivery management process by learning how to use your software more effectively.

It’s crucial to consider features like automatic tracking, connectivity with other systems, reporting and analytics, mobile compatibility, open customer communication, and return management when choosing and deploying a delivery management software.

Because different software providers have distinct qualities, you should always pick right delivery management system that best meets the needs of your business.

Locate2u route planning
Locate2u route planning

Optimize delivery service with Locate2u 

Locate2u is an all-in-one platform that streamlines your entire delivery process so you can boost efficiency, reduce delivery costs and meet customer expectations. Perfect if you’re a delivery manager!

This quality delivery management solution provides optimized delivery routes, real-time tracking, proof of delivery and more!

Learn more about how you can manage your delivery operations with Locate2u and transform your delivery management processes today!

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