Businesses using real-time tracking are staying ahead in a world where seconds count. Imagine knowing exactly where your delivery is without having to ask for updates.
Real-time tracking brings clarity to complex delivery networks and lets businesses anticipate problems before they happen.
It’s all about faster deliveries, following your packages like a digital shadow always present.
When customers know exactly where their parcels are, they are happy, which boosts customer satisfaction.
So how does it work? Adopting the latest and best real-time tracking software in the delivery space will help you streamline operations.
According to DHL, New Zealand’s e-commerce revenue is projected to reach $8.32 billion by 2027, and the reliance on efficient shipping and delivery services will only continue to grow.
What is Real-Time Tracking?
Real-time tracking can pinpoint your delivery’s exact location in seconds.
The software can track the location of people, vehicles, or assets using a GPS tracker and mobile devices.
The GPS tracking device sends live updates to the software, communicating exactly where its location is at any given time.
Users are then allowed to access up-to-the-minute information about their assets’ current location and movement.
Why would you want to use GPS tracking in your business? This helps you to make more informed decisions and take prompt action when necessary, ensuring efficiency and security.
Key Features of Real-Time Tracking Software
Real-time tracking software features help managers and customers monitor assets or parcels while staying up to speed with all the needed information.
Here are some of the top features to look out for:
GPS Tracking
Ensure the real-time tracking software you are interested in offers the type of GPS tracker devices you require. It could be battery-operated and have to withstand rain or outdoor weather conditions.
GPS tracking allows users to track the allocation of their assets in real-time using GPS technology. This helps to boost the accuracy of the location.
Real-Time Updates
You want software that can send up-to-the-minute information about the location and movement of the assets.
Any updates should be able to be communicated promptly. This is where end-users hope to get as much information as possible about their moving parcels.
Geofencing
A good real-time tracking software app includes geofencing. This is when virtual boundaries are set around specific areas.
Companies use it to trigger an alert when the marked asset leaves this virtual boundary. This could be to send an informational automated message or alert managers for security purposes.
Speed Tracking
If you are tracking your fleet of vehicles, you might want to consider software that includes a speed monitor.
This will help the business monitor its assets’ speed and receive alerts if certain speed limits are exceeded.
Battery Level Tracking
The battery life of the tracking device is important. But how do you know when the battery of your GPS tracking device is running low?
A battery-level tracking feature monitors the battery on your devices and sends alerts when it’s running low.
Here’s a list of the top 6 real-time tracking software solutions transforming the delivery industry:
1. Locate2u: Real-time tracking
Locate2u is one of the most versatile tracking solutions for businesses of all sizes.
It offers GPS-enabled live tracking that monitors vehicles and assets where they are and when they arrive.
With Locate2u’s real time tracking software, businesses can have complete visibility and control over their operations. They can monitor the live location of their vehicles and deliveries.
This is useful for last-minute changes without disrupting existing delivery schedules. It gives you complete visibility over your delivery operations with real-time data.
Key features:
- Real-time driver location
- Optimized delivery schedules
- Customer tracking links

2. Track-POD
Track-POD gives customers full transparency in the last-mile delivery process.
Customers receive information that includes the delivery date and time window, estimated time of arrival, and live tracking link area.
You can choose whether to send out live tracking links manually or automatically by the system once the driver departs.
Key features:
- Contactless POD
- Customizable reports
- GPS-powered live tracking
3. Onfleet’s real-time tracking
Onfleet offers a robust real-time tracking platform designed specifically for last-mile delivery.
It sends customers predictive ETAs driven by real-time GPS and historical traffic patterns. It also creates customized automated triggers and notifications to keep customers informed about when they can expect a delivery.
Key features:
- Driver analytics
- Automated notifications
- Proof of delivery (PoD)

4. Shipday
Shipday specializes in local deliveries for small businesses, including restaurants and ghost kitchens.
Small businesses need software to deliver to customers for online orders or e-commerce. Shipday uses the tools you need to grow your business.
It can also manage operations efficiently and deliver satisfying customer experiences.
Key features:
- Real-time driver locations
- Automated driver assignment
- Built-in access to third-party delivery services
- Available on the web, phone, and tablet
5. Route4Me’s real-time tracking
Route4Me allows customers to track drivers in real-time with refresh times as low as one second.
The route manifest automatically reflects the travel and arrival times of assets.
This platform specializes in route optimization with added live tracking features. This is ideal for logistics-heavy operations.
Key features:
- Dynamic route adjustments
- Real-time ETAs
- Detailed driver performance reports

6. Bringg
Bringg specializes in returns tracking and feedback. It automatically gives updates to customers for each stage of the return process.
At the same time, Bringg’s real time tracking enhances driver communication, helping businesses to deliver at scale.
The platform integrates with existing systems for seamless logistics management.
Key features:
- Automated updates
- Improved driver communication
- Scalability
ALSO READ: 14 Things you need to know about live tracking packages
Benefits of Real-Time Tracking
Real-time tracking helps customers stay informed and gives businesses an extra level of safety over where their assets are.
It can improve safety efficiency, create happy customers, and save your company money.
Here’s how:
Improved Safety – When you monitor the location and movement of your assets in real time, it allows you more time to respond when suspicious movement occurs.
Real-time tracking software helped Maleny Food Co improve its business by letting customers know exactly when their gelato and sorbet bulk orders would arrive.
Efficiency at Its Best—With real-time tracking, no time is wasted, customers know when to be at home for their scheduled delivery, and businesses can optimize their delivery planning.Â
With improved ETAs, the next delivery is out faster, and the drivers are more productive because they know a live link is following them.
Happy Customers – When customers feel more in control with up-to-the-minute information, they won’t call your business to enquire about their orders. It creates better transparency and customer satisfaction.
Saving You Dollars – Real-time tracking lowers businesses’ operating costs by allowing them to spend less time on the road and use less fuel.
How to Choose the Right Real-Time Tracking Software
Now that you have the top real-time-tracking software options, it’s time to choose the one that best suits your business needs.
Ask yourself the following questions:
- What is my fleet size and delivery volume? This is important to establish the type of software you’ll need. Also consider that your business might grow rapidly, and you want software that can scale with it.
- Can the real-time tracking software integrate with your existing systems? The last thing you want is software that works only for one purpose. Don’t hesitate to contact them if they don’t specify on their website.
- Is it cost-effective, and do they offer a free trial? Compare the software and make sure you can test it out before buying a full-term subscription.
Investing in the right real-time tracking software ensures that businesses remain efficient, customer-centric, and ready for tomorrow’s challenges.
About the author
Mia is a multi-award-winning journalist. She has more than 14 years of experience in mainstream media. She's covered many historic moments that happened in Africa and internationally. She has a strong focus on human interest stories, to bring her readers and viewers closer to the topics at hand.