The latest articles and insights for delivery and service businesses.

Logistics giant UPS has partnered with Ninja Van Malaysia to make selected UPS products available through Ninja Van’s retail services. Now, customers in Malaysia can access UPS’s Worldwide Express and

Customer satisfaction is more crucial than ever for logistics companies, shipping businesses, and delivery services. We live in a time when e-commerce is booming, and customers want their packages to

Sendle, the Australian courier service has introduced a new Print In-Store feature. It will allow very small business owners and side hustlers to print labels and process returns at nearly

Yodel has launched two new collection services aimed at making life easier for small and medium-sized enterprises (SMEs), frequent senders, and independent businesses.  This is one of a few recent

Online shoppers will now be able to make returns easier, this is thanks to a partnership with Inmar Post-Purchase Solutions and Doddle. The collaboration will see 2,000 drop-off locations at

Too high expectations dampened the excitement that followed low-cost online retailer Shein’s initiative to take its top-selling items to brick-and-mortar pop-up shops.  It’s just wrapped up its seventh pop-up store

The need for same day delivery is changing the logistics landscape, and pushing companies to innovate and optimize their operations to meet customer expectations. From the stay-at-home mom, the professional

Delivery companies can appreciate that customer satisfaction is key to building your business.  Real-time tracking can help establish customer loyalty, and keep you ahead of the competition. In today’s busy

The UK is about to get better delivery and return services through parcel lockers, thanks to the business sector. Quadient, a global automation platform, has announced a new contract with

Automation is changing the logistics game. It’s helping companies operate efficiently, and service customers even faster.  Walmart is enhancing its automated grocery distribution network to keep up with changing shopping

Amid the cost of living crisis, consumers still spend their money on retailers’ end-of-financial-year deals and promotions.  The Australian Broadcasting Corporation (ABC) reports that economists are warning that the Reserve

Popular jeans retailer Levi Strauss is changing its logistics approach, going for a hybrid model that includes third-party logistics (3PL) providers. The retail landscape is changing fast with increasing consumer

Uncle Frog’s branded mushroom gummies have been recalled in Australia after at least five customers were hospitalized after consuming the product.  The health department urges consumers who have purchased the

Co-op’s partnership with InPost is speeding up this year, bumping up the number of parcels locker at its stores in the UK.  By the end of 2024, over 150 Co-op

DHL, has expanded its extensive US retail network with a new mobile pop-up store in San Antonio, TX. This 2,200-cubic-foot, fully off-the-grid mobile DHL ServicePoint provides customers with a convenient