If you’re a business owner then you’ll know the struggle in managing delivery orders and ensuring your operations are running as smoothly as possible. There are several strategies to improve delivery efficiency.
These include order priority, route optimization, driver performance tracking, and electronic proof of delivery. All of these allow you to give customers the best delivery service and complete as many bookings in a productive manner.
Let’s get started then!
Steps to improve delivery efficiency
Order priority
In order to maximize efficiency for your delivery business and maintain customer satisfaction you need to prioritize orders. Focusing on time-sensitive deliveries will help increase revenue and take the weight off of tasks that might not be completed at the desired time.
If you’re dealing with frozen goods then they’ll need to be prioritized above others that have a low risk of spoiling. Leave the less important deliveries to the end of the day.
You can use a delivery management tool that prioritizes bookings for you! This leaves us to our next point.
Optimize your delivery routes
Route optimization is a must-have when it comes to boosting the efficiency of your business and the delivery time of your drivers. This solution takes into account the type of goods, vehicles, traffic, and weather conditions as well as driver availability.
You can have orders prioritized for you in a matter of seconds!
Route optimization isn’t necessarily about allocating the shortest route to your delivery drivers, but identifies possible traffic bottlenecks and other factors that result in late deliveries.
Optimized route planning puts your drivers on the fastest delivery route so they can carry out more bookings throughout the day. Depending on the software you choose to opt with, you can add in last-minute bookings without disrupting your delivery schedule. This enhances the profitability of your business.
Track driver performance
Tracking the performance of your drivers is another way to ensure your business is operating productively.
Using delivery management software can keep you aware of whether certain drivers are meeting performance metrics and who needs further training. You can also see who is using the most fuel out of our team and contributing to the wear and tear of company vehicles.
Locate2u makes it easy for businesses to keep their drivers and vehicles safe by giving visibility over the entire delivery process. You can see whether a team member is speeding, excessively idling, taking the wrong route, or taking harsh turns.
Electronic proof of delivery (E-POD)
Traditional proof of delivery often requires the capturing of customer details via pen and paper to confirm the delivery. The driver will then carry out manual data entry when they’ve returned to their workplace at the end of the day.
This means dispatchers don’t have access to real-time transparency of the delivery, which can result in several complications. Not to mention paper POD isn’t the most eco-friendly option these days.
Using an electronic device to capture proof of delivery eliminates the unnecessary paperwork that often piles up. That way your drivers can be on the road as quickly as possible.
E-POD also automatically stores all relevant data in one place. This is extremely beneficial in the case of customer disputes as all the evidence required is at the tip of your fingers, protecting your business’ reputation and security.
Improve your delivery efficiency with Locate2u
Locate2u can help transform your delivery system so you can increase customer satisfaction and improve the performance of your drivers.
Locate2u is a delivery management software that can build the most efficient routes for your team, and gives users access to real-time tracking, proof of delivery, and more!
Get in contact with our team and start revolutionizing your delivery processes.
About the author
Founder and CEO at Zoom2u & Locate2u (ASX:Z2U). Steve has significant software development and entrepreneurial experience. Operating in the delivery space for more than 15-years, he actively contributes to the development of the industry. He has a strong focus on job management and job despatch systems.
