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Crossing borders: GLS US launches direct delivery to Europe

Crossing borders: GLS US launches direct delivery to Europe
Crossing borders: GLS US launches direct delivery to Europe

GLS US has launched a delivery service direct to and from Europe. This latest business move will  enhance the company’s transatlantic parcel delivery capabilities and provide comprehensive service offerings to its customers.

GLS Group’s extensive operations in both the US and Europe, underscored by the transportation of 862 million parcels last year. The company’s extensive global network, featuring approximately 120 hubs and over 1,600 depots spread across these key regions. 

GLS US’s delivery solutions 

The GLS Group was founded in 1989 by 25 forwarders with the ideas to build a national parcel service provider in the center of Germany.

Speaking about the company’s new service, Steven Bergan, president of GLS US says: “It allows us to bridge the service gap between the U.S. and Europe, offering our customers enhanced parcel delivery solutions and direct access to new markets. This initiative is a testament to our commitment to global connectivity and superior customer service.”

Bergan also took to his LinkedIn page saying: “With GLS US having exclusive access to the GLS EU and Royal Mail networks we are bringing the strength of our global service to the US markets.” 

Why does a direct route matter? Reduced transit times: Direct routes typically mean fewer stops and transfers, which can significantly decrease the time it takes for parcels to reach their destination. This is particularly important for time-sensitive shipments and can enhance customer satisfaction.

What about from a business perspective? Connectivity enables businesses to reach international markets more easily, facilitating the export and import of goods across borders. This is vital for companies looking to expand their customer base and tap into new revenue streams.

Competitive edge 

In the retail sector, particularly e-commerce, fast and reliable parcel delivery is often a critical factor in customer satisfaction. Enhanced connectivity ensures that customers receive their orders promptly, which is crucial for maintaining a competitive edge in industries where customer expectations are continually increasing.

We see companies placing even more focus on the e-commerce sector. Running an online business is increasingly becoming demanding because customers want fast, efficient delivery. In October logistics giant DHL opened its four e-commerce warehouse in Germany. 

Europe’s parcel delivery market 

IMARC Group reports the Europe Courier, Express and Parcel (CEP) market is primarily driven by the growing e-commerce sector. “Europe has advanced manufacturing across several sectors, such as construction machinery, automotive, oil equipment, mining equipment, and retail consumer market, which is contributing to the growth of the market.” 

It’s not just in Europe where the market is booming and reshaping. Customer demands are constantly changing. Now logistics companies and couriers alike are reshaping the way they deliver. Just look at how robotics is influencing the ability for people to receive orders fast! 

Photo Credit: Canva

About the author

Sharl is a qualified journalist. He has over 10 years’ experience in the media industry, including positions as an editor of a magazine and Business Editor of a daily newspaper. Sharl also has experience in logistics specifically operations, where he worked with global food aid organisations distributing food into Africa. Sharl enjoys writing business stories and human interest pieces.

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