Receive the latest innovations, trends, and expert tips in logistics—straight to your inbox.
Deliveries can go wrong in so many ways. A missed turn here, a delayed drop-off there, a frustrated customer refreshing their tracking page for the tenth time. Small mistakes that could turn into big, expensive problems without the right delivery
In the latest report by Descartes, customers say they are still experiencing delivery problems. Descartes, alongside SAPIO Research, conducted a survey of 8,000 consumers across Europe and North America. The
Royal Mail is making parcel delivery even more convenient with its new drop-off service through the Collect+ network. Now, customers can easily drop off parcels at any of the 700+
Starbucks has partnered with Podback, a coffee pod recycling service. Customers using the famous coffee brand at home can now pick up a recycling bag, making it easier for customers
Quadient, a global player in integrating digital and physical communication channels and a key parcel locker operator, has recently partnered with Stonegate Group, the UK’s largest pub company. This collaboration
Quadient, a renowned player in the integration of digital and physical customer engagement channels and a key operator of a global open locker network, has announced a significant partnership with
Sendle, the Australian courier service catering to small businesses, has significantly bolstered its international shipping network by a remarkable 40%. Post & Parcel reports this expansion aims to empower a
Last-mile delivery provider Veho is growing its reach by partnering with Clearjet for parcel deliveries. This will allow Veho to meet the logistics needs of e-commerce retailers with West Coast
In its latest research, shipping platform Sendcloud has found that 79% of fashion retailers charging for and paid returns are increasingly taking the stage in the fashion industry. The company
Parcel carrier DPD UK has come out on top in MoneySavingExpert.com’s annual delivery service poll. The victory trumps Amazon Logistics’ two year winning run. Those who use parcel carriers were
AusPost has announced it will now offer Saturday delivery for customers in Melbourne. The service will be available to most residential addresses and parcel lockers within its metro network in
Brand loyalty has significantly declined in 2023, highlighting the need for brands to adapt strategies to retain customer loyalty.
Global shipping and mailing company Pitney Bowes and PackageHub are partnering on a returns initiative. The two companies will launch a returns drop off network. This will allow no-box, no-label
FedEx has announced the launch of fdx – a first-of-its-kind data platform. The new initiative will allow customers to be part of the end-to-end journey. President and CEO Raj Subramaniam
Australia Post (AusPost) and Myer have announced a three-year strategic partnership. This will see Myer online customer experience enhanced. The postal service will now be Myer’s main e-commerce fulfillment partner.
The festive season is over. Now’s the time people are returning packages. But as global returns provider Zigzag points out, customers are trying to keep spending down. The company’s CEO
