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    How to deal with difficult customers

    How to deal with difficult customers

    Having excellent customer service skills is essential if your position requires customer interaction. These skills come in especially handy when learning how to deal with difficult customers. A difficult customer

    Courier driver

    Enhance retail deliveries through driver ratings

    Customer reviews can make or break a business in any industry which is why it’s essential to enhance retail deliveries through driver ratings. Modern digital platforms in 2022 allow consumer

    Warehouse

    What Is Order Fulfilment?

    A successful order fulfilment strategy goes hand in hand with a successful business. Delivering on time and giving your customers the best experience possible is a great way to grow

     5 Essential Tips for Efficient Route Planning

    Add More Bookings To Your Day!

    Enhancing your business’ productivity can often seem like a daunting task. After all, managing your bookings and creating the most time-effective journey for your driver can be a nightmare! Not

    Package Delivery Apps: Your Guide To On Demand Delivery

    Package Delivery Apps: Your Guide To On Demand Delivery

    The innovation of technology has made it possible for companies specialising in delivery to experience a smoother and more productive process. Like any other industry, delivery businesses encounter their own

    Important Metrics to Track in Fleet Management

    3 Ways To Keep Up With Consumer Demand

    Today, delivery is all about adapting to shifting consumer behaviour and the rapid pace of delivery. Delivery based businesses all want to improve their efficiency to keep up with other

    Pros And Cons Of DIY Delivery

    Pros And Cons Of DIY Delivery

    If you want something done right sometimes you have to do it yourself. Getting a third-party delivery service to carry out your orders might seem like the best option, however

    Package Delivery Apps: Your Guide To On Demand Delivery

    Give Customers The Visibility They Want

    A recent study has shown that 82.4% of consumers want to track their delivery in real-time. You can improve your customers’ experience by keeping them as involved as possible. Before

    4 Ways To Improve Delivery Satisfaction

    4 Ways To Improve Delivery Satisfaction

    How many times have you received calls from customers asking when their order will arrive and then got frustrated when you didn’t have the answer? It’s a stressful experience that

    Customer opening package

    4 Ways To Improve The Delivery Experience

    Studies have shown that 44.9% of people shop online and with advances in technology and changing consumer behaviour, we can expect that number to increase.  You don’t have to be

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